Shipping policy

Shipping and Delivery Policy

At Tap & Taste, we offer delivery in selected areas and pickup when available. Our products are fresh, perishable, and prepared to order, so deliveries are carefully coordinated to help maintain product quality.

Delivery Areas

We deliver to selected areas in New Jersey and New York, depending on availability and ZIP code coverage.

Delivery availability may vary based on address, distance, date, time, order volume, and product type.

If your address does not appear as available at checkout, you may contact us to ask whether a special delivery can be coordinated.

Delivery Fees

Delivery fees are calculated based on the delivery zone, distance, ZIP code, or the settings available on our website.

The final delivery cost will be shown during the checkout process before payment is completed.

Tap & Taste reserves the right to adjust delivery fees based on distance, large orders, special deliveries, or areas outside our regular coverage.

Pickup

When pickup is available, the customer may select this option when placing the order.

The order must be picked up on the agreed date and time.

Tap & Taste is not responsible for loss of quality if the customer picks up the order late or does not pick up the order at the scheduled time.

Delivery Date and Time

The customer may indicate a preferred delivery date and time when this option is available.

Deliveries are subject to availability, route, traffic, weather, and order volume.

Tap & Taste will do its best to meet the requested time, but delivery times are estimated and may vary.

Preparation Time

We recommend placing orders at least 24 to 48 hours in advance.

For large, customized, or event orders, we recommend ordering further in advance to ensure availability.

Some products may require additional preparation time.

Customer Responsibility

The customer is responsible for providing:

Correct and complete address
Valid phone number
Name of the person receiving the order
Clear delivery instructions, if needed
Availability to receive the order on the agreed date and time

Failed Deliveries

If we are unable to complete the delivery because the address is incorrect, the customer does not respond, no one is available to receive the order, or access to the delivery location is not possible, the order will not be refundable.

In some cases, a new delivery may be coordinated for an additional fee.

Product Care After Delivery

Our products must be consumed or refrigerated as needed after delivery.

Tap & Taste is not responsible for damage, melting, texture changes, contamination, or loss of quality caused by improper storage after the order has been delivered.

Delays

Tap & Taste will not be responsible for delays caused by traffic, weather, accidents, emergencies, access issues at the delivery location, or situations beyond our control.

If a significant delay occurs, we will do our best to contact the customer.